Several options from 5-minute text chats to 60 minutes video calls

{% $shop.displayName %} typically replies within 24-hours

Your session will remain private between you and {% $shop.displayName %} and will NOT be posted into the community

Private 1:1

{% $shop.displayName %} typically replies within 48-hours

Your question and {% $shop.displayName %}'s answer will be posted in the community and members will be able to comment on the conversation

Public question

Conversation that will be available on the feed

Exclusive behind the scenes pilot content