Several options from 5-minute text chats to 60 minutes video calls

{% $shop.displayName %} typically replies within 24-hours

Your session will remain private between you and {% $shop.displayName %} and will NOT be posted into the community

Private 1:1

{% $shop.displayName %} typically replies within 48-hours

Your question and {% $shop.displayName %}'s answer will be posted in the community and members will be able to comment on the conversation

Public question

Conversation that will be available on the feed

Monthly Group Zoom with other Premium Members

I have been trying to reply on our conversation thread for a 1 on 1 but it will not allow me to reply. 

<p>I'm so sorry!&nbsp; I will let them know right now and see if they can fix it!&nbsp;</p>